Click Forgot your password? under the Sign in button.If you cannot remember the password, use the following steps: Once successfully logged in, a prompt related to joining/being invited to a team should be shown.Sign-in using your existing Dropbox credentials, not your UMICH/SSO ones.This will prevent any automatic redirection to an SSO login page in the next step Open a new web browser window in Private or Incognito mode or use a different browser you are not currently logged into.Once you have logged in, use the following steps: If this is the case, you need to login to that account using your existing Dropbox credentials, not your UMICH//SSO (Single Sign On) credentials.

The error message 'Please sign in to your existing Dropbox account to join this team' generally indicates you might have an individual account registered under your U-M email address: Please sign in to join your organization.' Resolution A window pops up that says ' Welcome to the U-M team on Dropbox: it looks like you already have an account.

You log into, go through the login process (including Duo two factor authentication), and are never taken into Dropbox.

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